"Oh," he echoes, a bit surprised (naively, perhaps) at her reaction. "It's all right, dear."

What does he do at this point? Hug her? Stroke her hair or something? Wipe away her tears? That all seems to be what he ought to do, based on existing media covering the subject of comfort. But he's never been particularly good at this sort of thing. And he is woefully out of practice.

Well, first things first. He really needs to get her out of here. He stands up, keeping hold of both her hands, tugging gently. "Can you stand?"