"Warlock," she repeats, because if he does have some sort of magic she definitely doesn't want to insult him. Curses are bothersome things to unravel, and she'd rather not have to do it again. "I'm, er, I'm afraid I haven't heard of you, but… anything you can do to help…" she trails off hopefully, before another horrendous footfall makes her cringe. Whatever he does, he'll have to do it quickly.