His attempt at reassurance is having the opposite of its intended effect: if his universe allows most people to live normal lives, that makes him being singled out for this repetitive existence even worse. Why him? What could he have possibly done to deserve this? How is she supposed to respond to this without making things more awkward than they are already?

Fortunately - or not so fortunately - she is spared the task by a timely interruption. Greta looks up at the new arrival in bemusement. Is this another one of the Balladeer's charges? She must be; it's only the assorted guilty parties who have actually acknowledged them thusfar. But rather than act menacing, this one is just... fussing over her. Offering her tissues. Calling her 'sweetie.'

Greta opens her mouth, shuts it, and opens it again, at a loss. Then she realizes the woman's trying to blame the Balladeer for her current state, and while it's technically true that his words are what upset her, it's still not his fault. Greta can't allow a probably-armed murderer to think such a thing.

"No, it wasn't him," she blurts, accepting the tissues awkwardly. "I, er, was frightened by the gunshots." That's believable, right? Greta adds a helpful gesture over her shoulder, towards whatever commotion might still be occurring outside, then pats the Balladeer's arm. "He was helping."