She's getting more upset now...and Andrew is starting to feel just a little concerned about what's going on in the booth. Not for the first time, Andrew wishes he had better telepathic capabilities so he could sense whether she's using some kind of telekinesis through the glass. He presses the intercom again. "My name's Andrew," he says in his best reassuring tone. "Cole's not in here right now; it's just me, just for now. Would it make you feel better if I came out from behind the glass?"